Refund Policy

At The Clover Hotel Angeles City, we strive to provide clear and transparent booking policies for all guests. By confirming a reservation, guests acknowledge and agree to the hotel's refund policy. We encourage guests to carefully review their travel plans and reservation details before completing a booking.

All reservations made with The Clover Hotel Angeles City are subject to the terms stated at the time of booking. Refund eligibility, modifications, and reservation changes are governed by the applicable booking conditions and hotel policies.

Cancellation, Rebooking & Refund Guidelines

To maintain operational efficiency and room availability management, reservations are generally considered final once confirmed. Guests are advised to verify travel dates, guest information, and room preferences before completing payment.

  • Non-Refundable Reservations: All confirmed bookings are non-refundable.
  • Cancellation Policy: Confirmed reservations cannot be cancelled for a refund.
  • Rebooking Requests: Guests may request to reschedule their reservation, subject to hotel approval and room availability.
  • No-Show Policy: Guests who fail to arrive on their scheduled check-in date without prior approved modification will be charged 100% of the reservation amount.
  • Approved Rebooking: Rebooking requests may be accommodated depending on room availability and management approval.
  • Third-Party Bookings: Reservations made through travel agencies, online travel platforms, or third-party booking websites may be subject to additional policies imposed by those providers.
  • Force Majeure: Refunds or booking adjustments related to extraordinary events may be reviewed on a case-by-case basis at the sole discretion of hotel management.
  • Processing Errors: In the event of duplicate payments or verified billing errors, guests should contact the hotel immediately for review and resolution.

Contact Regarding Refund Inquiries

Guests who have questions regarding reservation changes, payment concerns, or rebooking requests are encouraged to contact The Clover Hotel Angeles City directly. Our team will review each inquiry and provide assistance in accordance with the hotel's policies and applicable booking conditions.